Your questions, our answers

Everything you need to know about ordering and delivery

Pickup 1–2 business days + shipping 1–4 business days – see details in Shipping and Delivery.

In the Order status page (link in the order confirmation) and in the email/SMS when the package has been sent - see Tracking.

Contact us ASAP; we can try rerouting before delivery - info in Shipping and delivery.

Notify within 14 days, and return within 14 days of notification - see Right of withdrawal.

As a general rule, you, unless otherwise stated - see Right of withdrawal.

Let us know quickly with photos + order number; we'll send a new one, give a price reduction or refund - see Shipping and delivery.

We normally ship together; if we need to split, we will do so at no extra cost - see Shipping and delivery.

Card, Vipps and possible invoice/partial payment via third party; details in Terms and Conditions.

Send us an e-mail; you can request access, correction, deletion, etc. - see Privacy Policy.

Click "Cookie settings" at the bottom of the page; everything about categories is in Cookies.